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Supervises field staff and sub-contractors to complete projects to the customer’s satisfaction.
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Develops working relationships with subcontractors and vendors.
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Able to qualify subcontractors and vendors relative to project needs and scope.
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Assists in ensuring geographic coverage and capacity for business volume and requirements are met.
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Works with project management to complete projects to the customer’s satisfaction
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Works with Field Operations Supervisor and Project Managers to monitor field related spend dollars to ensure forecasted project/program margins are obtained
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Develops the field network as required to support client services
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Participates in determining sequence and activity duration on schedules for proposed projects.
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Assists Field Operations Supervisor with the planning and pre-scheduling of projects
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Generates, reviews, and approves Scopes of Work.
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Implements Scopes of Work documents in conjunction with client services to ensure customer satisfaction.
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Provides technical expertise throughout the installation process to field installers and sub-contractors.
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Understands and helps to communicate the goals and objectives of a project to field installers and subcontractors.
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Identifies critical service and project related issues, recommending and implementing approved solutions.
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Establishes punch-list process and close-out procedures with the project manager.
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Provide project manager completed project handoff at the close of each project.
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Documents all field department activity in the system.
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Complete an installation summary each day while managing an assigned project.
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Travel as required to support projects, manage staff and vendors, project schedules, inspections, education, customers and training.