Title:

Field Supervisor

Reports To:

Vice President of Field Operations

General Job Description:

The Field Supervisor position is responsible for a variety of field related activities including; project oversight, vendor development, field margin obtainment, specialization and proficiency in field installation activity, site safety, trouble-shooting, sub-contractor and supplier coordination/oversight, sub-contractor training.

Background/Educational Requirements

• Associates degree preferred

• Minimum 5-7 years’ experience in construction, facility maintenance or retail fixturing.

• Minimum 3 years supervisory experience

• Proficient PC Skills, including Microsoft Office Suite, Map Point and other software packages.

• Strong verbal and written communication skills with the ability to communicate with external and internal clients at a project level.

• Proficient in understanding and writing scopes of work

• Consistently handles multiple project priorities, meets deadlines, ensuring high levels of customer satisfaction.

• Ability to investigate problems and demonstrate problem solving skills at a project level

• Experience and ability to manage through conflict and cross-functional issues at a project level.

• Ability to promote and organize teams on projects that functionally operate and achieve organizational goals and objectives.

Duties/Responsibilities:

• Supervises field staff and sub-contractors to complete projects to the customer’s satisfaction.

• Develops working relationships with subcontractors and vendors.

• Able to qualify subcontractors and vendors relative to project needs and scope.

• Assists in ensuring geographic coverage and capacity for business volume and requirements are met.

• Works with project management to complete projects to the customer’s satisfaction

• Works with Field Operations Supervisor and Project Managers to monitor field related spend dollars to ensure forecasted project/program margins are obtained

• Develops the field network as required to support client services

• Participates in determining sequence and activity duration on schedules for proposed projects.

• Assists Field Operations Supervisor with the planning and pre-scheduling of projects

• Generates, reviews, and approves Scopes of Work.

• Implements Scopes of Work documents in conjunction with client services to ensure customer satisfaction.

• Provides technical expertise throughout the installation process to field installers and sub-contractors.

• Understands and helps to communicate the goals and objectives of a project to field installers and subcontractors.

• Identifies critical service and project related issues, recommending and implementing approved solutions.

• Establishes punch-list process and close-out procedures with the project manager.

• Provide project manager completed project handoff at the close of each project.

• Documents all field department activity in the system.

• Complete an installation summary each day while managing an assigned project.

• Travel as required to support projects, manage staff and vendors, project schedules, inspections, education, customers and training.